General Policy

Check-In/Check-Out Times:

Check-in is from 2pm. Checkout is at 10am. Please contact us if you would like to organise an early arrival or late checkout. This is subject to availability and charges may apply.

Credit Card Surcharge:

All payments made by credit card will incur a transaction fee reflecting bank charges incurred by the hotel for card payments. Current fees are 2% of the transaction total for Visa, Mastercard, Diners, American Express, and JCB cards. Fees are subject to change and applicable fees will be confirmed on check-in. Payments by cash and EFTPOS do not incur transaction fees.

Non-Smoking Policy:

Yao Bada Badoo Boutique Resort has a non-smoking policy in all rooms and public areas. A $200 fee will be charged for any guests that smoke inside their rooms. Smoking is permitted outdoors, and guest ashtrays are provided on balconies and at hotel entrances.

Payment Policy:

A valid credit card is required to secure your reservation. A deposit of one night’s accommodation is required to secure all bookings not guaranteed by credit card. On check-in, our reception staff will take a credit card pre-authorisation. This is only an authorisation and the final bill will be settled upon checkout. The authorisation, if not used, is released at the time of checkout. Due to some banks’ processing times, it may take up to five working days to appear in your account.

If using a debit card, full prepayment will be taken on check-in along with a ฿6,500 bond. ID will be required.

Cash is not accepted for authorisation or payment without a valid credit card being present. Guests are welcome to pay cash for their bill; however, a credit card is also required on check-in for any incidentals.

Cancellation Policy:

Should you wish to cancel your reservation, bookings secured by credit card or company charge will be charged the first night’s accommodation in the event of a non-arrival or if cancellation advice is given after 6pm the day prior to arrival. Non-refundable deposits securing reservations will not be refunded in the event of a cancellation at any time. 

Please contact our Front Office team if you wish to cancel your reservation.

P: +41 22 345 66 89

E: [email protected]

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